Frequently Asked Questions
We currently ship everywhere within the U.S. states - including Alaska, Hawaii & Puerto Rico.
We charge sales tax for all the states we ship to in accordance with state and local laws. The tax rate varies depending on the address that we ship to. Shipping and handling is a taxable service.
If you are not happy with your product within 30 days of purchase, please complete the form here. We'll provide you with a refund in the form of original payment. Shipping and handling charges are not refundable.
Online purchases cannot be exchanged by mail.
The FDA prohibits all CBD companies from publishing reviews in which customers mention a specific health condition or claim. To be compliant with laws and guidelines set forth by the FDA we only publish ratings that do not mention a specific health issue whether it be pain, sleep, anxiety, inflammation, depression or otherwise; regardless of the star rating. All reviews shown are unaltered and are from real customers, we’ve included all reviews regardless of a 1-star critique to a 5-star rave that meets the FDA rules.
Seventh Sense is formulated and developed by a team of passionate experts who each have over 30 years of experience in the personal wellness and skincare industry. We take our standards seriously because we want you to love Seventh Sense as much as we do. We get down the details here so you can see just what we mean by that.
All Seventh Sense CBD raw materials are compliant with the 2018 Farm Bill Act. Each lot is tested by third-party facilities for mold, heavy metal, pesticides and THC level and cannot contain more than 0.3 percent THC. Our CBD is sourced in the United States from certified, state licensed hemp processors. We keep all certifications and analysis data on file.
Seventh Sense cosmetic formulas, raw materials and ingredients undergo rigorous safety toxicology and regulatory assessments. All products are tested by industry-recognized third-party testing facilities for safety and preservative efficacy. Every product is compliant with the Cosmetic Ingredient Review (CIR) Expert Panel, a group of independent expert dermatologists and toxicologists, and dermatologist-approved.
Seventh Sense cosmetic products are compliant with the United States FDA, Health Canada and EU Cosmetic Regulations, as well as California Drinking Water and Toxic Enforcement Act of 1986 (Proposition 65).
Our products are never tested on animals. We respect our earth and would never do anything to harm it.
While we don’t hold an organic label, we hold ourselves to strict quality standards using natural and sustainable ingredients whenever possible.
If your product is showing a colored tint over time, it’s totally normal and you can rest easy knowing it’s still safe and effective to use. CBD is a natural ingredient that is light-sensitive, so exposure to light may change the color of our formulas. If colored products aren’t your thing, you may want to store them in a drawer or cabinet out of the light in the future.
You may have asked, ‘does the content of your CBD hemp extract change over time?’. The short answer is yes. Just like many other natural substances we consume, hemp extracts can change over time. A few factors that can impact these changes are direct light or extended air exposure. To maximize the potential of your products, we recommend you store them in a cool, dry place that does not receive direct sunlight and always remember to re-seal your containers. Although your products will never be unsafe to use, to receive the full benefits, we suggest using your products within 2 years of purchase or by the printed expiration date on the product.
While our products are non-psychoactive, they are sourced from industrial hemp plants which, by definition, contain a THC level not exceeding 0.3% by dry weight. We can’t guarantee you’ll pass a drug test, and we encourage you to use your best judgment.
No. Seventh Sense is made only with legally sourced industrial hemp, not marijuana, so it’s legally available for purchase without a prescription or medical marijuana card.